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Resources

At Telltale we combine the written, the spoken and the visual to create impactful deliverables that inspire and engage our clients. Explore some resources from our latest projects.

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UX Research Guidelines for local Councils

Intro

In 2022, we have been working with local councils in the UK to help create better user experiences for their residents. Among other we have worked with Cumbria Council, Haringey Council, 100% Digital Leeds, and LocalGov Drupal.

Based on these projects, we have compiled a UX best practice guideline, which can be used as a checklist to help other councils improve the usability of their sites.

You can download this infographic to the right and read more about these projects in our case studies here.

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Covid-19 Vaccine Scepticism

Intro

In Autumn 2021, we conducted an ethnographic study of UK citizens who decided not to get vaccinated against covid-19.

In sharing this report of our research findings and video by Abigail Thorn, we hope to provide a resource for improving the public dialogue on this important issue.

Video

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The Conscious Consumer

Intro
At Telltale, we have carried out  quantitative and qualitative research that brings to life the Conscious Consumer.
This report covers questions such as who the conscious consumers are, what they do to consume ‘consciously’, why they choose to do so and what brands can do to reach these consumers.

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