Human Insights Brought to Life
A values-led consultancy specialising in immersive ethnographic research, cultural insights & brand strategy.
A snapshot of our latest activities, Telltale Stories, and insight reports.
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At Telltale we combine deep human insight and visual storytelling to deliver compelling narratives that help our clients solve complex problems strategically.
The Telltale Collective
We are a multi-disciplinary collective of senior consultants, who are passionate about using our experience and skills to improve social and environmental causes.
“Alexandra and her team are a joy to work with. Nothing is too much trouble, and their working style is very collaborative and flexible. Our project was completed on time and on budget. Their deliverables are to a very high standard and the finding are being used across the organisation from fundraising to operations. Appointing Telltale was a good decisions and we will no doubt work with them again.”
Richard Todman, Strategic Change Manager,
The Prince’s Trust
“Through rigorous secondary and primary research, we uncovered many interesting key insights. We also had the opportunity to try digital ethnography, which enabled us to get a closer feel for our respondents’ lives through videos, photos and online discussions.
Above all, I love their honest heart and positive minds. That’s why they can think positively about a sustainable society. I would definitely like to collaborate with Telltale again!”
Panasonic Design London
“Alexandra combines a depth of strategic understanding – acquired from many years of her own project leadership – with a practical “can-do” attitude that is essential in international work. I particularly admire her appreciation of cultural nuance and sensitivity when it comes to operating cross-culturally.
Alexandra has been an exceptional business partner, and I look forward to teaming up again to challenge more of her skills and thinking.”
“The initial design, structure and content for the Digital Inclusion Toolkit was based on the insights and experience of the project team members. For the next phase of development for the Toolkit we knew that we needed additional insight based on robust User Research.
We commissioned Telltale Research to carry out that work and they delivered their findings quickly and effectively based on detailed qualitative and quantitative research. Throughout the process Telltale worked closely with the project team to ensure that their results would directly inform our decisions on the strategic design and development of the Toolkit.”
Leading the 100% Digital Leeds programme at Leeds City Council
“TellTale Research facilitated our research focus groups for a project focusing on energy and transport poverty in the UK. They encouraged the participants to talk freely on-topic and we would consider having their involvement in further research.”
Dr Paul Upham and Dr Mari Martiskainen, Sussex Energy Group, Science Policy Research Unit, University of Sussex Business School.